MoneyGram, a leading global money transfer service, has confirmed that it has been the victim of a cyberattack, resulting in a days-long network outage that has impacted connectivity to several of its systems.
The company first acknowledged the issue on Sept 22, stating that it was experiencing a network outage and was working to understand the nature and scope of the problem.
MoneyGram is experiencing a network outage impacting connectivity to a number of our systems. We are working diligently to better understand the nature and scope of the issue. We recognize the importance and urgency of this matter to our customers.
— MoneyGram (@MoneyGram) September 21, 2024
In a subsequent update, MoneyGram revealed that it had identified a cybersecurity issue affecting certain systems and had launched an investigation and taken protective steps to address it.
MoneyGram recently identified a cybersecurity issue affecting certain of our systems. Upon detection, we immediately launched an investigation and took protective steps to address it, including proactively taking systems offline which impacted network connectivity. We are…
— MoneyGram (@MoneyGram) September 23, 2024
As a precautionary measure, MoneyGram proactively took some systems offline, which impacted network connectivity and caused disruptions to its services.
The company is working with leading external cybersecurity experts and coordinating with law enforcement to resolve the issue.
While some key transactional systems have been successfully restored, others remain offline, leaving customers with pending transactions.
MoneyGram has assured customers that these transactions will be made available once all systems are fully operational.
The company has apologized for the inconvenience caused by the outage and has promised to share relevant updates as available. A dedicated team is working around the clock to resume normal business operations.
The cyberattack on MoneyGram is the latest in a string of high-profile breaches targeting financial institutions and service providers.
The incident highlights the growing threat of cybercrime and the need for companies to prioritize cybersecurity measures to protect their systems and customers.
As the situation continues to unfold, MoneyGram customers are advised to monitor the company’s website and social media channels for updates on the status of its services.
